Our Reviews

As expected, timely, professional service, with a smile!

I have been going to this dealership to have my cars serviced for over 20 years and have never been disappointed. The wait time has never been unseasonably long. I have never seen any grease or dirt when my car is returned to me. I guess this is why we have always returned to this dealership for services.

Lilly was very good at letting me know the status, since I was waiting for my truck

The customer service was excellent!

Lily is always amazing! Her customer service is top notch, always friendly and professional. I inquired about price matching tires and she was able to find a better deal than I had. She's always looking out for the best deal for my vehicle. The staff there is also amazing, very friendly and also welcoming. My dog and my kids love going there too.

Great

Amazing

They immediately took care of the issue I went in there for. As soon as I walked in the door someone was there to go look at my vehicle and they knew what it was right away.

Great service and communication. Very professional

Lilly was attentive and friendly. My service was completely quickly as requested.

The attention

The dealer I go to is the only one I do go to for years. They take great care of me and my vehicles for those years.

A customer at your service department for about 9 years. Never disappointed. I’ve mostly interacted with Joe and Lily and they are great.

Adam is a superior service writer he’s kind an his level of professionalism is bar none Randy is an amazing service manger that always takes the service experience to a fun and stellar time. All the technicians are also wonderful and very thorough they really do a great job. Thanks Lisa C.

just great service

Good customer service

Always always do their best to get my car fixed and on my way. Thank you.

great customer from Joe Gudgel help me with a burn out brake light thanks Big Joe

Service is always timely and Joe is the best.

Was great

Smooth On time and very nice service rep.

Hello, dropped off the Truck for an Oil change. Very convenient morning drop off and transportation to work. All the Staff was very friendly and helpful. Appreciate Your service, Thank You

Great customer service and finished quicker than expected. Also, fair price.

fast quality friendly service

Siempre me han atendido muy amables y también muy buen servicio

I always get excellent customer service!

As usual Lilly with Watsonville GMC got my Dura Max PU right in for Needed Service ! She is a pleasure to deal with ! Their service department is top notch and did an excellent job !

Aside from the high cost, the service is outstanding.

Adan the Service Advisor was super knowledgeable and was able to get me in the next day. The morning I arrived he immediately was able to help me and answered additional questions without hesitation. The Rick, the driver, is so kind and has excellent driving skills brought me back home. Thank you Adan and Rick

great service , fast and enjoyable

Great customer service. Timely. Friendly knowledgeable staff. Lily is always friendly, efficient and amazing

Outstanding service!

Lili and Eli were great help!

Great service

All around great experience. GM Rewards points paid for the maintenance. Very happy.

The service department was helpful, efficient and knowledgeable

As always top notch service and always reasonable price, worth the drive to come over to Watsonville !!

Great service as usual. Thanks Adan. Your the best.

Good service, good people, and a comfortable place to do my computer work while the truck was being serviced.

Good quality and good service

Friendly, Fast.

Adan did one amazing job keeping me updated with the progress getting my truck fix helped me with everything and he send everything to my extended warranty and I only paid my deductible one amazing service writer

I’m extremely satisfied with my experience. Great service writers and great technicians.

Very friendly and professional staff.

Great service

Lilly was very helpful from start to finish even helped me get all of my property I forgot in the liner car

The service at Watsonville GMC is great ! Lilly does an excellent job with perfect attention to detail on both of my GM trucks! Lilly went out of her way to fit my truck in for service that fit my schedule perfectly! Thank you !